PLEASE CHECK GOOGLE REVIEWS AND YELP REVIEWS ON THIS PLACE AS WELL BEFORE EVEN STEPPING FOOT IN THIS PLACE!
I go to the dealership to test drive a Certified Pre Owned model Acura TL listed at $17900,(I have a hard copy proof of their listing which indicates CPO status) and decided to sit down to work out a deal on 8/14/11, before negotiations went anywhere, the General Manager Lenny came over to assure me that he will not budge on any pricing, and that he will sell the car for the price he listed to someone else. We left the dealer immediately. Next evening, Monday, we receive a phone call from another manager named Bart that they will make a deal and we came to an agreement with on the phone which is $17950 all inclusive, warranty issue was not discussed, and we went ahead and made a down payment over the phone. We were expected to show up on Tuesday to take delivery and finish the paperwork. Upon arrival, I inquire about the remaining warranty left on this Certified Pre Owned vehicle. At which time Bart comes out of his office, and tells us that on the phone he specifically told me last night before we reached an agreement that he said we agreed that we would not get a warranty, this is False, the topic of warranty was never discussed on the phone. on top of which, Tuesday morning before we went to go take delivery of the vehicle, we received a phone call that others were coming to look into buying the car, after which we've already made a down payment. The tone of Bart and Lenny's voice were both very Bully-ish, and after we reached an agreement, they decide to take away the certified pre owned status of the car. This was not what we agreed to and the purchase ultimately did not take place.