Mechan Grade B MECHAN℠ Grade
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Metro Ford
3601 State St, Schenectady, NY 12304
    (518) 382-1010

Business Hours

Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 11:00 AM - 4:00 PM

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Latitude: 42.7708955    Longitude: -73.8913955


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Jamie Weil Jamie Weil
6/25/2018
Star Rating 4
As far as dealing with a car dealership, this was a pretty straightforward experience I was in and out quickly, they asked if I was eligible for the law enforcement discount (and it turned out to be applicable to me which was a nice extra savings), I feel like a got an extremely fair price on my vehicle, and I was able to finance through the dealer which uses my own financial institution (super convenient!) Like all car salesmen, there was a little pressure, but I guess that is to be expected. The only minor setback I had with the whole transaction was at delivery of my vehicle - once I got my keys, I was ready to drive off the lot. Instead, it was essentially mandatory for my salesman to show me how to operate my car, which I felt was a little over the top. I have been driving for a while and know how to use a turn signal. I-m sure some people find the tutorial valuable, but maybe just ask if it-s something the customer wants.
Brandon Dariano Brandon Dariano
4/15/2018
Star Rating 5
Amazing customer service. Great deals especially when sales are going on. The process is quick and easy. Would recommend to everyone. Great place to buy a car, truck, and/or a van! Good job Metro!
Leonard Bohley Leonard Bohley
4/26/2018
Star Rating 5
I had to get a new door skin put on my 2016 F150 for being hit. Cary Peek the body shop manager took good care of everything including dealing with the insurance company. The body shop did an excellent job fixing it with a polish and cleanup of the truck inside and out. They sent over to service for an oil change and some warranty work that needed to be done. In all, I have been buying vehicles from Metro Ford for 30 years and only use their Service as well. Never had any issues or complaints and if I did they surely would take care of the situation. If you are looking for a great Ford Dealer Metro is the one to go to hands down!!!
Ed Slater Ed Slater
2/7/2018
Star Rating 5
I would like to say thanks for such a high quality of repairs that have been done to my service truck. Tech Mark Greene does top shelf work and while doing the repairs he takes the time to show me what's wrong and the options I have for the repairs. This is a very refreshing change for me. Being responsible for the upkeep of my service rig this kind of professional service will keep me returning to Metro Ford. Fix it once, fix it right. Thanks Mark you ROCK! Ed Slater
S. Gillis S. Gillis
5/25/2018
Star Rating 5
Always great service at Metro Ford. Staff is always friendly, courteous and professional. I always get my questions answered no matter how many I have. They are always patience with my questions and I am always treated with respect.


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Rating 1 Stars   (3)
YP Review Michelle K.
10/13/2014
Star Rating 1
Went here to buy a used vehicle for my husband. Found one priced $23,900. Offered $20,000 plus trade in and was told, "no, can't do it," and the sales person walked away. No negotiation, nothing. Just walked away. Would never go here again and would not recommend.
YP Review Peter L.
5/22/2014
Star Rating 1
I agree with scubamcd. Bought a ford from them and it was nothing but negative experience.
YP Review scubamcd
8/17/2012
Star Rating 1
they won't do the right thing when you trade in your car and if you bring it in for service you will sit in he waiting room for 3hrs before they even look at your vehicle, save yourself the hassel and go to Denooyer chevy


powered by Yelp
10 reviews
Yelp Review Shawn F.
3/6/2017
I have bought two cars from Metro in the past four years. They have always treated me well but just like any business they have great and some not so... read more
Yelp Review Nick D.
6/26/2018
Yelp, we need negative stars to make this review applicable. I would not give this dealership one star if the follow up call was positive. After being... read more
Yelp Review Richard P.
6/9/2018
Well,it's starts out ok and goes a little bad. Brought my car there to have repairs done to my rear end. While fixing the rear,they had to fix some sensor... read more



 






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Code of Ethics

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