Mechan Grade C MECHAN℠ Grade

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Pep Boys Auto Parts & Service
6333 Marlboro Pike, Forestville, MD 20747
    (301) 967-9140

Business Hours

Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: 7:30 AM - 8:00 PM
Sunday: 9:00 AM - 6:00 PM


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Latitude: 38.853102    Longitude: -76.898164


The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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lea lea
Star Rating 1
I called this place where my husband had called the same day to get an oil change for later that afternoon. The nasty non customer oriented woman rudely told me " we dont take same day appt. and you will have a few hours wait to be taken. After hearing her speak i understand why she works there. The female customer service at the service dept sucks. I have gone to this particular location before and had great service. Dont understand what happened today.
Rasa Massey Rasa Massey
Star Rating 3
The bathroom is disgusting. The service is Great.
Again and Again Again and Again
Star Rating 5
Markel is so nice. He's the bomb! He helped me out a great deal and very friendly. Go check them out...ask for Markel.
Ebony Jefferson Ebony Jefferson
Star Rating 5
I really recommend this pep boys in District Heights. Markel and TI have very good customer service and they are very professional.
Aaron Butler Aaron Butler
Star Rating 1
I made a appointment at 8am to get tires put on my vehicle. I got there early 7:30. There were three people before me one without an appointment and one without. When I got to the counter I said I had an Appointment he checked, so I did. So by this time it's 8:20 so he said every thing is good so I sat down to wait. I am waiting and waiting then a "parent" comes in with her 3 ratchet kids so I got up walked outside its now 9:06 the guy said to me I just checked we don't have the tires. I was pissed why did he wait so long to see if he had the tire. Never will go back they suck hard. I would give them NEGATIVE 10 stars if I could. They really need to shutdown and get people who care about their job and others. This location going to find themselves in a big lawsuit.

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16 reviews
Yelp Review Jacqueline T.
i called yesterday evening around 6:30pm i was left on hold so long that the phone hung up. i called back explaining to the guy about the phone hanging up &... read more
Yelp Review Maya M.
Just came to buy 2 new tires & get them installed! I was serviced right away & it only took about an hour to get everything done. They were super friendly &... read more
Yelp Review Doug S.
It was Thanksgiving Eve and my battery had died. After I got a jump, I headed straight to Pep Boys. The service people were so incredibly kind, and... read more


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Pep Boys Auto Parts & Service

Basic Road Emergency Kit

AAA reports that every year one out of three drivers will have a road emergency: a flat tire, breakdown, or collision. You cannot be prepared for everything but stocking some basic supplies might resolve the problem, keep you alive, or at least make you safer until help arrives.

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Code of Ethics

MECHAN℠ members have pledged their dedication to business integrity. First and foremost, customers can trust the MECHAN℠ assurance of receiving high quality repair services at fair and just prices.

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Member Benefits

Absolutely the best value for automotive service professionals, MECHAN℠ members receive a vast array of all inclusion technical and marketing services. Explore the benefits risk free for 30-days.

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