Mechan Grade B MECHAN℠ Grade

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Ted Britt Ford Fairfax
11165 Fairfax Blvd, Fairfax, VA 22030
    (703) 591-8484

Business Hours

Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 8:00 AM - 8:00 PM
Sunday: 11:00 AM - 5:00 PM


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Latitude: 38.8549225    Longitude: -77.331516


The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Jennifer Foster Jennifer Foster
Star Rating 3
The staff is always nice and services are completed in a reasonable time. However, maintaining the Ted Britt for Life seems to be very pricey. I-m also not sure how long O2 sensors are supposed to last. I bought my car a little less than 3 years ago with only 50 miles on it, and one the the O2 sensors went bad along with my brake pads. I spent $1300 in one visit to replace those and get the 45,000 miles maintenance done. A majority of the cost was labor. Seemed a little outrageous but I went ahead with it as I did not have time to take it somewhere else. I also mentioned that my car shakes when I brake. The rep assured me that this would automatically be checked with everything else. I assumed with them replacing the brakes and O2 sensor that this problem would be resolved. I still feel like the car shakes a bit when I brake at higher speeds. I don-t see where any discounts or coupons are offered to help with these costs. I will most likely keep up with the Ted Britt for Life but not sure if I will continue to get things fixed at the dealership.
Sylvia G. Sylvia G.
Star Rating 5
This is my second time purchasing a car from Will Britt and each time I have left nothing but satisfied. As a young buyer this process is scary but Will makes it pleasant and tolerable. Natasha was a sweetheart and took great care of me and my dog! Danelle was also great and gave me lots of good laughs and a valuable lesson on credit. The staff goes above and beyond which is something you won-t find anywhere.
Cynthia Se Cynthia Se
Star Rating 5
Car dealers, Vinny and Casey, were excellent. I enjoyed talking with them. Very helpful. Casey removed items from the old car and placed them in the new one for me. The car runs great. Excellent product. Probably the best car I ever had. I love my Ford Escape. Sincerely, Cindy Sebring
Sam Boustani Sam Boustani
Star Rating 4
I dropped off my wife's Ford Focus because the battery light was on and it turned out that it needed a new alternator. The reception was good and I got processed quickly and waited in the nice lounge area. I was then told that the part needs to be ordered, so I was provided a loaner car. The car smelled like cigarettes, so I sprayed it down with Febreze when I got home. There were issues with the repairs, which took two extra days to complete, but I was fine keeping the loaner car. I had a coupon from a mailer and that was honored. The repairs were done properly and the car was washed. Price was higher than independent shops, but that was to be expected.
Kristina Mariť Kristina Mariť
Star Rating 1
UPDATE RICKY RECTIFIED THE SITUATION FOR ME, THANKS RICKY. **** please read in full before bringing your car here please****** If I could do no stars I would! But I will say the employees are nice but that-s it! Ted Britt is a Major Fraud please take your car elsewhere if you want actual service & not to be tricked & swindled. Now to the MAJOR issue at hand. I have a 2014 Ford fusion which I have only gotten serviced at this location since I moved here 3 days after I purchased the car in KY in 2014. Yesterday my car would not start so I had to get a jump & the 1st pic is what we saw when we opened the hood. The corrosion was so bad that they had to attempt to clear it off before they could even give me a jump! I last had my car serviced on March 23, 2018 were as you see in the pic the battery is in the green. So how does that amount of build up happen in a short amount of time when my car is garage kept? So now I am paying $200 for a new battery when this could have been avoided to began with if they would have simply did their job & actually checked the battery when they said they did! This is also not the 1st time this has happened to me, the same thing with brakes & rotors. One visit I came both are green next visit it-s in the red & I needed the both replaced. I get all my oil changes done only here so I am here often enough to catch these issues but they say NOTHING until it-s to late and the can take your money! This is fraudulent to me and they need to be shutdown! Believe me save yourself the hassle don-t come here, as a matter of fact don-t even buy a ford! This is he worse car I have ever had & it was gifted to me from my parents & I still want to throw it away! ??????? oh they did give me some type a free battery guard for the new $200 battery some type of liquid I-m sure it retails for about $5 ??

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164 reviews
Yelp Review louie m.
Incredible sales by Andy Britt. Natasha and Samar are extremely competent as well as friendly and none of this team tries to "upsell" I highly recommend... read more
Yelp Review Fn K.
Beware...I brought my 2006 Ford hybrid in after a mechanic friend was unable to bleed the brakes on my Hybrid which requires specific knowledge of. I... read more
Yelp Review Jordan S.
Buying a car from this dealership might be one of the worst decisions I have ever made. I bought a brand new car from them in 2012 I began complaining... read more


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Yodi Collins
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Rudolph Shipman
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Obi Onyeador
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