Mechan Grade B MECHAN℠ Grade
Non-Member

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NAPA Auto Parts - Genuine Parts Company
2874 Old Washington Rd, Waldorf, MD 20601
    (301) 645-8730

Business Hours

Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:30 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM

Yelp

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Latitude: 38.6311785    Longitude: -76.9011533


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Louis Christian Louis Christian
2/10/2018
Star Rating 5
Excellent service. Great staff. Always go out of their way to help you find your part. Even if they have to call around for you. Who does that??? NAPA does....
Dana Ellerbe Dana Ellerbe
12/27/2017
Star Rating 1
The absolute worst customer service. While in the store I counted 7 employees buzzing around but only 1 person was answering the phone and helping people in the store I waited over 15 minutes to get helped. If I didn-t have a return I would have walked out. Don-t go here if you value your time.
Andrew Harrison Andrew Harrison
2/27/2018
Star Rating 5
Had what I needed, and great friendly people to deal with. Will be back to do business again.
Gee Sum Gee Sum
2/19/2018
Star Rating 5
Great place for all auto plus needs.
Joe Milton Joe Milton
8/27/2017
Star Rating 1
When I finally got to the front of the line, the one guy working the counter by himself asked what I needed, I told him, and then answered at least 3 phone calls and even started (but didn't finish) to ring up another customer after I told him what part I needed before he ever looked up my part. I finally walked out after having wasted 15 minutes of my life. There are a bunch of employees in there but only one working the counter with a long line. The guy who runs the place seems like a grouch barking orders at his employees as they all ignore the customers. I've always tried to avoid this place, after today I vow to never return



 








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Code of Ethics

MECHAN℠ members have pledged their dedication to business integrity. First and foremost, customers can trust the MECHAN℠ assurance of receiving high quality repair services at fair and just prices.

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Member Benefits

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