Mechan Grade C MECHAN℠ Grade
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Pep Boys Auto Parts & Service
6825 Annapolis Rd, Landover Hills, MD 20784
    (301) 341-2100

Business Hours

Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: 7:30 AM - 8:00 PM
Sunday: 9:00 AM - 6:00 PM

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Latitude: 38.943783    Longitude: -76.899592


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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bill bill
7/15/2018
Star Rating 1
Where do we find these people ! My wife go's in to buy some tires and a lady associate comes out eating her lunch, and licking each one of her fingers the entire time my wife is there. , maybe she was eating chicken I don't know. Was she eating chicken when she was interviewed for the job. Please do better.
Latavia Huntley Latavia Huntley
7/10/2018
Star Rating 1
I went to this location to get an alignment done to my car. The Associate at the service counter I believe his name was Neal asked was my car outside I told him yes. He told me he wouldn't do an alignment on my car until I bought 2 New tires from them. My tires on my car were purchased a year ago and the traction is still good on the tires or it would be able to pass inspection. This man refused to service my vehicle and tried to up sale me because I was a woman. He was very rude and walked away from me when I asked to see the policy where Pepboys states they won't service my vehicle because my tires are favorable in the eyes of the associate. This is unacceptable.
Opare Mantey Opare Mantey
5/22/2018
Star Rating 1
Please do not give this store business, I had an 11am appointment so that I would not have to wait and I had to wait an hour and a half just for them to get started on my vehicle. Been here for over 3 hours and still waiting. They are terrible. Never stepping foot here again, I strongly advise u do the same. This is my first time writing a review about any place but this place is to awful that I had to. Other pep boy locations have multiple people at the help desk, while this location just had one. Again please do not come to this location.
Reecy Reecy
3/9/2018
Star Rating 5
They couldn't work on my car due to them not being able to work on Transmissions. However they had great customer service. They even called my Warrant car and helped me get a lower price at the other company that was able to do the work. I wish they was able to work on my car.
Gaby Gaby
7/14/2018
Star Rating 1
Horrible tire service. My husband bought a tire for his Dodge Nitro . It took them 4hrs to put the tire on his car. When he came to pick up his car the tire was flat. They told him they couldn't do nothing about it but leave with the flat tire. So he had to place his spare back on himself. No help by anyone , they were just standing staring at him. They couldn't refund him because only a manager could do it. How is it that there is no manager around. They have unexperienced teenagers working in the shop. My husband had to take time out of his busy work schedule to catch the manager to refund his money. They didn't apologize or anything. Worst tire place to go to.


powered by Yelp
30 reviews
Yelp Review Josh D.
7/9/2018
This is my first experience with this Pepboys location. I typically visit the Hyattsville location without any problems, however, this location was closer... read more
Yelp Review H C.
7/8/2018
The landover Hills location used to be my favorite as I have always thought the other surrounding locations were horrible. I am sad to say that the Landover... read more
Yelp Review Ariel M.
3/20/2018
I am not usually a person to complain or write negative reviews, but I was VERY disappointed with this place! I put in an appointment for 8am for an oil... read more



 






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Pep Boys Auto Parts & Service Photo 1
Jim Bradford
Pep Boys Auto Parts & Service Photo 2
Nikia V. Henderson
Pep Boys Auto Parts & Service Photo 3
Mohammed Sankoh
Pep Boys Auto Parts & Service Photo 4
pez perez
Pep Boys Auto Parts & Service Photo 5
Jim Bradford
Pep Boys Auto Parts & Service Photo 6
Mahesh
Pep Boys Auto Parts & Service Photo 7
Christine Jackson
Pep Boys Auto Parts & Service Photo 8
Wilhel S.
Pep Boys Auto Parts & Service Photo 9
Jim Bradford
Pep Boys Auto Parts & Service Photo 10
pez perez


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