Mechan Grade B MECHAN℠ Grade
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Rosenthal Fairfax Honda
11020 Fairfax Blvd, Fairfax, VA 22030
    (877) 638-7542

Business Hours

Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Sunday: 10:00 AM - 6:00 PM

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Latitude: 38.8543787    Longitude: -77.3259396


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Minnie Wodatch Minnie Wodatch
4/13/2018
Star Rating 5
I have been servicing my Honda at this location for a long time and the number 1 reason I always go back is because of my service adviser, Kenny Derrickson. He is by far the most trusting, knowledgeable, and kind person I've ever met/worked with in the auto industry. He will never screw you over or make you feel like you're getting robbed. Truly a great person.
Kamilah Williams Kamilah Williams
3/28/2018
Star Rating 5
From start to finish, this was a wonderful experience. My husband and I walked in Rosenthal Honda and Leighton welcomed us with open arms and took care of our every need. Once we were decided on the car, Fady helped us with financing. Throughout the process, everybody made us feel at home. Free donuts, coffee and smiles. This is an amazing team and has made us into lifetime Honda owners.
Mika Williams Mika Williams
2/22/2018
Star Rating 5
Great service, complimentary things included if you purchased your vehicle with them. Nice area to lounge in while you wait as well. They had fresh fruit and coffee when I went in the morning. Nice touch because I didn't have time to grab breakfast prior to arriving there so that was nice.
Karen Berry Karen Berry
4/17/2018
Star Rating 5
I recently had my car serviced at Fairfax Honda. I was lucky enough to have Dogan G as my service advisor. He was extremely professional and courteous and went out of his way to have a mechanic take pictures of a water pump leak that I had no idea about. I was so thankful for this discovery and was fortunate enough to still have this repair under warranty. I will always return to this dealership for repairs and maintenance with Dogan and the mechanics.
tim humphrey tim humphrey
4/13/2018
Star Rating 5
Dogan is fantastic in the service department. Since i bought my car in 2012 i have continuously gone back to him and he has always been great. He is always in a great mood and you can tell he really enjoys his career there. Thanks Dogan!


powered by YP
Rating 2.58 Stars   (12)
YP Review Nancy S.
12/12/2014
Star Rating 1
I have to agree with Mocha B. I had an appt with the salesman, Basky, to purchase a new CRV with the price in writing and agreed upon. Once I sat down to sign paperwork, I was told the price was too low and they were going to have to charge me an additional $1200 (shd be $3000 but they were going to give me a deal!) Really? It was a bait and switch thing and I felt so duped and disrespected. Of course, I walked (stormed) out and drove over to TYSONS CORNER HONDA where they treated me with dignity and respect and sold me the car I wanted at the price they had quoted (to match Fairfax Honda's price). DO NOT BUY A CAR FROM FAIRFAX HONDA. Go see Mohamed and Tysons. They know how to treat customers and are respectful to women buyers.
YP Review Jn Y.
9/15/2014
Star Rating 1
It took about a month to get warranty service estimate and no one ever cared until I called them back and asked what is going on.Now they refuse me for the warranty service job and made me go to somewhere else to start all over.I explained every details that they need to know from the beginning and now they are saying something else. It's just a big mess and waste of my time.
YP Review Mocha B.
8/26/2014
Star Rating 1
Horrible place to go if you are a single woman. I've purchased two vehicles on my own and I've never been treated with such disgrace and disrespect as I was at Fairfax Honda. Very unfair and will take advantage of you if you let them. If you don't purchase a car from them on their terms, and they've already pulled your credit report, the will report to the credit bureau that you were not eligible to buy a car from them, even after they had already approved you. I learned a few very valuable lessons. #1 DO NOT GO TO FAIRFAX HONDA EVER, especially if you are a single woman; #2 never let them pull your credit report until you are 100% certain you are going to close the deal; #3 THESE GUYS ARE A BUNCH OF CROOKS AND ARE NOT NICE PEOPLE AT ALL.
YP Review Soonmin K.
6/26/2014
Star Rating 1
I really disappointed with 2014 honda odyssey I have that and just 9700miles... I am a mechanic for 7 years...so I did oil change in my shop..but I have found that problem with oil filter thread...when I took it out the filter...It is something wrong...and reinstall old filter but It could not tie...I look at the oil filter thread...It something wrong.,,,oil filter must be hand tie only...but I cannot...so I use my tool to tie..so I sent to the honda service center..but service advisor told me that is my fault...so I have to pay for repair...I really upset....I am not that stupid....even I wanted to talk to service manager so I left my name and phone number..but he never call me back...and hugo who is service guy gave me free rental car and a little discount...but it is not the money problem...I really disappointed with odyssey...even I have 7 year 100000miles warranty...but no one can help me....warranty...and service center...no one....
YP Review ericabalos
7/18/2013
Star Rating 5
Im really pleased with service given by Mr. Hugo Cajina. He was very polite and accomodating when I took my Honda Pilot for its 1st change oil 5k.


powered by Yelp
160 reviews
Yelp Review Angela P.
3/17/2018
I brought my older Honda Civic in for service and it needed a LOT of work. Luckily, it was in the hands of Julio and Matt. Julio sent me an estimate of... read more
Yelp Review Shalin C.
4/11/2018
I love my Honda vehicle--- what I don't love is being lied to and given the run around by the finance department. Ryan Canute the finance manager at this... read more
Yelp Review Stefan E.
5/27/2017
Be ALERTED! This Honda dealer is issuing "fake" service coupons, deceiving its customers to believe in "alternative" facts. The picture of the coupon I... read more



 






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