Mechan Grade C MECHAN℠ Grade

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Craftsman Auto Body Inc
9 Bryant Ct # B, Sterling, VA 20166
    (703) 478-2210


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Latitude: 38.9846913    Longitude: -77.4415251


The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Rayhan Ain Rayhan Ain
Star Rating 4
I recently had an issue with the engine shield being loose and flapping. My father had a repair done on my car about a year ago at this shop, so he told me to go back. Thanks to a guy named Rob, I was in and out in no time. They put a new clip in to secure the shield. They told me that if i wanted a replacement i would have to pay, though i thought the repair warranty should cover it. Anyway there was no need to do that. Their service was free and effective so i gotta give them a good rating.
Zack V Zack V
Star Rating 1
This place is terrible. My wife hit a deer last year and not only did they take forever to fix her car, they didn't even do it correctly. My insurance company had to take it to a corrective autobody shop to fix their work. Talk about incompetent. I did everything I could to get USAA to drop them from their preferred shops list. I wouldn't be suprised if they finally did. Save yourself the headache and go somewhere else. They are clueless and rude.
Arun Prasath Arun Prasath
Star Rating 1
If you want to get it in two simple words "Stay Away ". I just reached (1/27/2014 3.45pm) home from the carftsman auto body shop (9 Bryant Ct Sterling, VA) and still in such a frustration, disappointment, Irritation... etc... Which i never ever faced in my 8 years of USA life... Thanks Craftsman Auto Body Shop who helped me to taste that- Thanks again- I will write detail review once I become normal...
Belinda Gates Belinda Gates
Star Rating 1
DO NOT USE! THESE GUYS ARE CROOKS! I brought my car into this location for a fender bender. They provided my insurance company a quote to repair the fender. Once they started work, they jacked up the price based on what my deductible was. My insurance company only approved the initial quote so since the difference was under my deductible they thought I would have to pay the difference based on the new price. Since it was under the deductible that meant cash out of my pocket and I was out of luck. They claimed that they submitted the new price to my insurance company, but after a week or more, still nothing to insurance Co. Again, I would have to pay. When the work was completed, parts of the trim were not put back on correctly, my windshield had a crack in it and the fuel gauge was empty! DO NOT USE! THEY ARE DISHONEST CROOKS. NEVER AGAIN.
Jenni De Ruyter Jenni De Ruyter
Star Rating 5
Great customer service!

powered by Yelp
16 reviews
Yelp Review Matt H.
They did a great job on my 2015 Durango after I was rear-ended. She looks beautiful again and they detailed the outside and even the inside beautifully.... read more
Yelp Review Joe M.
GREAT experience. They got the work done quickly, arranged everything with my insurance company. Even went to bat for me when the car manufacturer... read more
Yelp Review Krissy B.
My car was hit and insurance recommended I take it to Craftsman. They fixed my car and I have not had any problems with it and it looks good. That being... read more


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Craftsman Auto Body Inc

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Code of Ethics

MECHAN℠ members have pledged their dedication to business integrity. First and foremost, customers can trust the MECHAN℠ assurance of receiving high quality repair services at fair and just prices.

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Member Benefits

Absolutely the best value for automotive service professionals, MECHAN℠ members receive a vast array of all inclusion technical and marketing services. Explore the benefits risk free for 30-days.

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