Mechan Grade B MECHAN℠ Grade
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Fair Oaks Chantilly Chrysler Jeep Dodge Ram
4170 Auto Park Cir, Chantilly, VA 20151
    (703) 961-9900

Business Hours

Monday: 6:00 AM - 12:00 AM
Tuesday: 6:00 AM - 12:00 AM
Wednesday: 6:00 AM - 12:00 AM
Thursday: 6:00 AM - 12:00 AM
Friday: 6:00 AM - 12:00 AM
Saturday: 8:00 AM - 7:00 PM
Sunday: 11:00 AM - 5:00 PM

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Latitude: 38.9027432    Longitude: -77.4605367


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Samuel Abgo Samuel Abgo
1/31/2018
Star Rating 5
Purchased a used Cherokee there over the weekend and it was a great experience. The vehicle was ready for a test drive prior to my arrival and Tyler my sales rep was attentive and answered every question I had. The sales manager Max worked with me to meet my budget and I couldn't even get anywhere close to that anywhere else. They went over and beyond to meet my needs and I'm utterly impressed. I highly recommend you go there. Awesome experience!
Maggie O'Brien Maggie O'Brien
1/30/2018
Star Rating 1
In April 2017, my boyfriend was in a horrific car accident that completely totaled his vehicle. Needing a car immediately, we sought out a dealership that seemed to have trustworthy reviews, and by some massive mistake ended up here. We had picked out a car prior to arriving on-site, and initially had a good test drive. We were told by our assigned representative that the car had just had new headlights, brakes, tires, and a battery put in. The car was advertised at a little over $6k, so that was what we were prepared to pay, along with other necessary fees - obviously we were thrilled with the price, so we moved forward. We had expressed our desire to have the vehicle inspected and checked out by an auto mechanic, of our choice, but were overridden and subtly trampled by our salesman. We did not recognize this as shady behavior due to the trauma of the accident the day before, so we moved forward. Come to find out, we haven't had the car for a year and we have already had to replace headlights, all tires, and now the battery - and the front bumper was being held on by DUCT TAPE THAT WAS PAINTED BLACK. Somehow, our planned $7k max budget skyrocketed up to OVER $16K without our assigned financial representative volunteering any specific information about the cost, while literally ripping the papers from our hands as we were trying to read them. We also somehow got hit with a $2k freight fee when we bought the car OFF THE LOT, not to mention over $1k worth of "cleaning and presentation" costs, when they just hosed the car off with a garden hose. We are now stuck with a $16k loan by a dealership that purposefully pulled the wool over our eyes, all while smiling and exploiting our pain from a near-death experience. Please, for the sake of your sanity, wallet and credit score, do not do business with this dealership. You will get much less than you paid for, and much more of a headache than you ever could imagine. Save yourself the time and energy and go somewhere else with your business.
Wayne Millette Wayne Millette
2/3/2018
Star Rating 5
My wife recently was looking to purchase a Ram 1500 and had no idea where to start. I suggested she go online and search dealerships in the area. We found the best deal at Fair Oaks Motors. I was a little nervous about sending her in to the dealership to make the purchase on her own, but the staff, especially Richard and the young man in finance really treated her well. I will definitely be sending friends and family in your direction. Thank you.
James Conlon James Conlon
1/13/2018
Star Rating 5
Visited this dealership yesterday. Overall the atmosphere was very friendly. Met several nice people but the one that helped me was Tyler. He listened to what it was I was looking for, which to me is very important when you are looking for that right fit. Within just a few minutes you could tell he loved his job and was willing to go that extra mile to help his customer. His overall knowledge of the vehicles and inventory was commendable. He found several options in my price range even ones that were above my own qualifications. Bottom line is if you want a great vehicle that you can afford and don't want the hassle of an arrogant salesman then Tyler is the guy to make that happen.
Stacey Weller Stacey Weller
2/6/2018
Star Rating 5
Had to get some work done on my car a few weeks ago and had Matt as the service advisor. He was great and took excellent care of my PT Cruiser. Told me exactly what needed to be fixed and how much it would cost. He was very professional and efficient and I had my car back the very next day without any issues. I will definitely continue to ask for Matt for any future service.


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113 reviews
Yelp Review Robert B.
1/13/2018
Frankie Cox - our sales person was awesome! She helped line up our purchase of a Pacifica (over the phone). I flew up to VA, spent about 45 minutes at the... read more
Yelp Review Michael L.
12/18/2017
First time there today, and I was a little worried after seeing some reviews, but there are only few dealers that can service my big tall sprinter van so my... read more
Yelp Review Christine Paul M.
9/17/2017
We bought a 2016 Jeep Cherokee two weekends ago and I have to say this might have been one of the easiest, less stressful times we have bought a vehicle all... read more



 








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