Mechan Grade B MECHAN℠ Grade
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Rick Hendrick Chevrolet Norfolk
6252 E Virginia Beach Blvd, Norfolk, VA 23502
    (757) 266-5804

Business Hours

Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: 7:30 AM - 8:00 PM
Sunday: Closed

Yelp

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Latitude: 36.8555186    Longitude: -76.1906925


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Ray Rouson Ray Rouson
7/1/2018
Star Rating 5
My wife and I came to Rick Hendricks looking for a car. What we left with was an experience. James Simpson met with us and helped us find the perfect vehicle that not only matched our needs, but our style. With James you get more than just great customer service, you gain a friend. I encourage everyone to stop by and allow James Simpson to assist you. You will not be disappointed.
William Bailey William Bailey
6/16/2018
Star Rating 2
They don't deal even if they're behind in monthly sales. So if you're not willing to pay the sticker price and their $700 processing fee then don't go there Okay, here's an update, I tried again on a different day to make a deal with them. Over the phone they agreed to a very clear deal. Then when they did the paperwork they added $700 to it. Not cool. So I called their corporate offices in Charlotte. They were polite but not helpful at all. So evidently there's a corporate culture of shady dealings based on my experience. I would not recommend anybody to deal with this dealership. And I definitely would not recommend it to any of my friends. Wound up buying same model car, 2016 Impala LTZ, which is 2 years newer, with the same mileage, and in just as good condition, for $500 less.... From a reputable dealer that was up front and dealt with me fairly.
Vic Vic
6/8/2018
Star Rating 5
Due to a miss understanding I wrongly gave Rick Hendrick Chevrolet a 1 star review, and I am here to set the record straight. After a very understanding explanation on what had happened I totally understood why things occurred the way they did. Rick Hendrick Chevrolet was very eager to take care of my situation and made it right. I would like to offer my deepest apology to everyone for my misunderstanding and want to thank them for making things right. Thank you for treating me as important as you made me feel!!!
Victor DeSantiago Victor DeSantiago
4/4/2018
Star Rating 5
Great dealer to "deal" with !!! Bought a Dodge Grand Caravan from this dealership. For weeks, I searched and researched the vehicle my wife wanted. I used apps and websites to look up specs, prices, and available vehicles. When I found THE ONE my wife wanted (the hardest part) it was just a matter of finding one to buy. Rick Hendrick Chevrolet had the best deal close to home. Great price, thousands of dollars below comparable ones at other dealers. Got there, and talked to the first sales person I saw. It happened to be one of the (or THE) best sales people at that dealership. (And probably a good radius, judging by all the awards I saw around his desk!) He took me right to the vehicle I asked for, had me test-drive it, then I paid the advertised price, which was very low. He had me on my way much faster than expected! The whole process took less time than it took me when buying cars at other dealerships. And to boot, the vehicle has a 3 month, 3000 mile power train warranty that covers 100% parts and labor! (It's very common for that type of warranty to cover only 50% at many other dealerships.) The vehicle looks great and the wife loves it !!!
OMAR ELGAOUNI OMAR ELGAOUNI
5/11/2018
Star Rating 5
I came in not knowing whether or not I was going to be able to get a car with my bad credit. I looked at a few options, and Herman and the manager worked for hours trying to help me get a loan. They treat people like family here and the whole process felt extremely comfortable and feasible without any knowledge. Best experience I have had at a dealer, hands down.


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50 reviews
Yelp Review Jay P.
5/23/2018
I rarely give a 5 star rating. It feels disingenuous when I see them. However I am making a rare exception this time. I am extremely picky with any big... read more
Yelp Review Carlos G.
6/11/2018
My service rep Matt was awesome with his knowledge and recommendations on a new set of tires for my Camaro. As i needed a set because i was leaving town... read more
Yelp Review Lindsey J.
5/14/2018
They are AWESOME! I dropped my car off to the collision center to get the bumper fixed after a hit and run and I went to pick it up and an old man backed... read more



 








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