Mechan Grade B MECHAN℠ Grade
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Firestone Complete Auto Care
7619 Richmond Hwy, Alexandria, VA 22306
    (703) 638-1743

Business Hours

Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: 8:00 AM - 5:00 PM

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Latitude: 38.7510108    Longitude: -77.0825385


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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M.C. Lewis M.C. Lewis
3/1/2018
Star Rating 5
I had an extremely rough morning because of a blow out. Peter was able to make me feel that my car was safe and would be well taken care of. He will also give you genuine and trustworthy advice
Shayn Stephens Shayn Stephens
1/9/2018
Star Rating 1
I'm sure their tires are fine, but don't come here for auto repair! I went in for a check up because my car was making a clunking noise when turning. They told me I would need to replace my control arms - and it was going to cost around $1200 parts and labor. They seemed so sincere and concerned about me and my safety, said I could start a payment plan and everything, and I could take as long as I wanted to decide. I completely trusted them, but I still decided to call around and see if I could get the work done for less somewhere else. I took it in to a shop that said there was absolutely NOTHING wrong with the control arms. All they needed to do was tighten some bolts and realign the axle. Just a couple hundred dollars later, my car is fixed and running better than ever. I can't believe the mechanics here would try to take advantage of someone to that degree. At worst, they are lying scammers, and at best they don't know how to properly diagnose a simple realignment. You've been warned.
Bryan Breedlove Bryan Breedlove
12/7/2017
Star Rating 2
Came here to get a new tire AND get my spare tire fixed that had an air leak. Pretty simple right. 2.5 hours later, they fixed the spare and didn-t replace the punctured tire that was in the back of my car. Pretty disappointing, especially after the guy even told me the tire would need to be replaced. So they left the old punctured tire in the back and just put the fixed spare tire back on. Common sense would say, like we discussed multiple times, I-d like a NEW tire placed on the car and place the spare tire you just fixed back under the car. Easier said the done apparently.
Ateeb Rahman Ateeb Rahman
4/2/2018
Star Rating 5
Great customer service and done good work without question.
Rita Catoe Rita Catoe
2/16/2018
Star Rating 5
I go to this Firestone all the time, they are wonderful. Very honest and fair.


powered by Yelp
28 reviews
Yelp Review Vonda B.
3/4/2018
I've been a customer of the Firestone on Richmond Hwy for many years. The team is honest, friendly, and very helpful. A special shout-out to Peter, Chris,... read more
Yelp Review David F.
2/15/2018
Having recently moved to Virginia. I was concerned about locating an honest , professional service center . My vehicle has high mileage but I maintain it... read more
Yelp Review Trice W.
3/5/2018
I scheduled an appointment at 10 am. It is 1200 and I'm still sitting here . What are appointments for ? I'm literally getting an oil change, my engine... read more



 






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Firestone Complete Auto Care Photo 1
Terrell Thomas
Firestone Complete Auto Care Photo 2
Daron R
Firestone Complete Auto Care Photo 3
Daron R
Firestone Complete Auto Care Photo 4
Terrell Thomas
Firestone Complete Auto Care Photo 5
Terrell Thomas
Firestone Complete Auto Care Photo 6
Terrell Thomas
Firestone Complete Auto Care Photo 7
samuel crawford
Firestone Complete Auto Care Photo 8
Terrell Thomas
Firestone Complete Auto Care Photo 9
Enrique Hipolito
Firestone Complete Auto Care Photo 10
sherry jackson


Basic Road Emergency Kit

AAA reports that every year one out of three drivers will have a road emergency: a flat tire, breakdown, or collision. You cannot be prepared for everything but stocking some basic supplies might resolve the problem, keep you alive, or at least make you safer until help arrives.

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Code of Ethics

MECHAN℠ members have pledged their dedication to business integrity. First and foremost, customers can trust the MECHAN℠ assurance of receiving high quality repair services at fair and just prices.

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Member Benefits

Absolutely the best value for automotive service professionals, MECHAN℠ members receive a vast array of all inclusion technical and marketing services. Explore the benefits risk free for 30-days.

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