Mechan Grade C MECHAN℠ Grade
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Ted Britt Ford Lincoln
4175 Auto Park Cir, Chantilly, VA 20151
    (703) 454-0016

Business Hours

Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 8:00 PM
Sunday: 12:00 - 5:00 PM

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Latitude: 38.9014663    Longitude: -77.4593746


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Mike Bielecki Mike Bielecki
4/16/2018
Star Rating 5
When looking for my 2015 F-250, I was introduced to Lila. She handled my sale. I set up an appointment to see the truck. She met me at the door and had the truck ready for me to test drive it. She was awesome and helped me all the way through. She is very professional and knowledgeable about the products she sells. I was treated very nicely by her as well as all the staff. The purchasing experience was very good and no one was pushy as I have experienced in other dealerships. They treat you like family. I would very much recommend this dealer to all and I have to both my son and a friend who also made purchases and Lila took good care of them. Thank you. In addition, the service department is top notch. I have all my service on my F-250 completed there and it is always done in a timely and professional manner.
John Scipione John Scipione
3/17/2018
Star Rating 5
We bought a 2018 Lincoln Navigator. Simply stated and hands down, the best car buying experience I've had in 45 years. After visiting 4 other dealers, in both Va. and Maryland, we decided to buy from Ted Britt. We did so because of the benefits of the Ted Britt 4 Life advantage, inventory options and above all else, the sales staff. Our sales person, Samantha Carter, was magnificent. She found the exact car we wanted and at the right price. She was knowledgable, extremely patient and even helped us on her days off. She also continues to assist us well after purchase. With all that said, if you're in the market to buy a car, I'd recommend Ted Britt Ford Lincoln without hesitation.
Scott Bashore Scott Bashore
2/14/2018
Star Rating 5
I have purchased quite a few new and used cars in my lifetime and this was the best experience I ever had because there were no pushy salesmen playing games. I made an appointment and they were prepared when I arrived so I did not have to wait. Our Salesman, Brian, was very friendly, attentive and professional. All of the stall I met were very professional. The used car I purchased was as clean as if it was brand new. Even the showroom is shiny new, clean and beautiful just like my car. I will definitely return for my next car purchase.
Raymond Reese Raymond Reese
1/12/2018
Star Rating 5
Great service; very thorough and detailed. Friendly staff. My time was not taken for granted. No pressure or sales tactics. All of my questions were answered and concerns addressed to my satisfaction. Great customer service. My sales consultant Alejandro Guzman was awesome! I would definitely come back to do business there again.
Ryan Bonfadini Ryan Bonfadini
3/10/2018
Star Rating 5
Mike Asay doesn't subscribe to shady sales tactics. He's very upfront, knowledgeable, and personable. I had done my due diligence prior to visiting the dealership and Mike didn't challenge me on it. What really sold me on Mike wasn't what he did before the sell, it's what he did after. I decided to transfer the registration from my trade-in to my newly purchased vehicle because I had specialized license plates and had recently renewed my registration. So after taking the plates off of the trade-in, I noticed how rusty and dirty they were. I didn't want to put dirty plates on a new vehicle. I asked Mike if he had any cleaning materials so I could clean my plates. Without hesitation, Mike took my plates and hand-washed them for me. When he was finished they looked brand new. In the grand scheme of things, it might not seem that important, especially when you are about to make a high-value vehicle purchase, but to me it meant everything. This guy made his quota, got the sell, and was still hand-washing my old license plates. A true salesman from beginning to end. Because of that small, but significant act, I'll be recommending anyone shopping for a Ford to work with Mike directly. You won't be disappointed


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96 reviews
Yelp Review Kala J.
4/9/2018
Here again a little over a week later. I had an appointment for Saturday but was unable to make it so I rescheduled for today, 9Apr. I arrived and pulled... read more
Yelp Review robert s.
3/3/2018
Ted Britt Service Department Chantilly nailed it! I am driving my second 2017 Fiesta, this one not bought at TBF (salesman never called me back!), but it... read more
Yelp Review Deborah C.
3/3/2018
Terrible service after years of spending money there on vehicles. Took 8 days after car towed there to get a water pump repaired. They quoted me $3,300,... read more



 






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Ted Britt Ford Lincoln Photo 1
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Ted Britt Ford Lincoln
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Basic Road Emergency Kit

AAA reports that every year one out of three drivers will have a road emergency: a flat tire, breakdown, or collision. You cannot be prepared for everything but stocking some basic supplies might resolve the problem, keep you alive, or at least make you safer until help arrives.

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Code of Ethics

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