Mechan Grade C MECHAN℠ Grade

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Pep Boys Auto Parts & Service
2570 Airline Blvd, Portsmouth, VA 23701
    (757) 488-1979

Business Hours

Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: 7:30 AM - 8:00 PM
Sunday: 9:00 AM - 6:00 PM


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Latitude: 36.813665    Longitude: -76.35907


The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Richard Jackson Richard Jackson
Star Rating 5
When they have worked on my vehicles they have done a great job. They take a long time but maybe that is because they are thorough. Maintaining a vehicle is expensive but they are comparable to others. If I just walk in they usually work me in that day. Anthony the young man that helps check you in and out is a Great Young Man. By Sharon Jackson
Daryl Cobb Daryl Cobb
Star Rating 3
ordered a part on saturday 7-7-18 its now 7-11-18 and im still waiting on the part that shouldve been here saturday at noon
Pat Hines Pat Hines
Star Rating 4
Excellent service. Waiting room could use cleaning. Staff was very kind, friendly and nice.
David Carter David Carter
Star Rating 5
Great service and awesome deals! I really appreciated the level of customer service I received from everyone, especially Genie. The Portsmouth Pep Boys is definitely my destination of choice for automotive parts and appliances.
nelson aponte nelson aponte
Star Rating 1
Poor service!! How do you make an appointment at 10am and you vehical mot even get touched and its 1130am?? Very poor service would not recommend to anyone that appreciates making appointments and keeping a schedual.

powered by Yelp
13 reviews
Yelp Review Teresa E.
I have family members that have had numerous services performed on their vehicles at this particular Pep Boys. From what they've told me, they have... read more
Yelp Review Donna M.
No way around the truth, if you have a old car ( as is my mother's ) at 83 her car needed help And you need two new front tires that have dried out over... read more
Yelp Review Steph W.
The boyfriend called to set an appointment for 4 tires installed (about $700 sale) for 5 pm. He gets there at 4:45 pm, they told him he'd get right in... read more


Basic Road Emergency Kit

AAA reports that every year one out of three drivers will have a road emergency: a flat tire, breakdown, or collision. You cannot be prepared for everything but stocking some basic supplies might resolve the problem, keep you alive, or at least make you safer until help arrives.

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Code of Ethics

MECHAN℠ members have pledged their dedication to business integrity. First and foremost, customers can trust the MECHAN℠ assurance of receiving high quality repair services at fair and just prices.

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Member Benefits

Absolutely the best value for automotive service professionals, MECHAN℠ members receive a vast array of all inclusion technical and marketing services. Explore the benefits risk free for 30-days.

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