Mechan Grade C MECHAN℠ Grade
Non-Member

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Maguire Family of Dealerships
370 Elmira Rd, Ithaca, NY 14850
    (607) 257-1515

Business Hours

Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Sunday: Closed

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Latitude: 42.4225021    Longitude: -76.5183581


Reviews

The MECHAN℠ Grade is derived by analyzing reviews from multiple sources to evaluate level of customer satisfaction. A small sampling of reviews are included below from providers who have granted MECHAN℠ permission to share them with you. Additional reviews may be available clicking links and visiting review providers not listed.

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Anna Anna
6/23/2018
Star Rating 5
My first vehicle, I spent over 6 hours at the dealership. Walked away unhappy. This place, I spent no more than 3 hours and walked away beamingly happy! It was simply perfect. I absolutely loved the experience. We were on a spur of the moment buy. We had a vehicle in mind and got it. At the time we had a loan and they paid us what we wanted and WAY more!! The inside is spectacular. Tons of comforts from lounging areas, coffee, drinks, showers, an on-site mechanic, and more. The salesman got very comfortable and made it be so much more than just a sale. He shared personal stories and information that showed they wanted to be friendly. He also called a week later to see if all was well and that we still loved our vehicle. They offer top end deals, that you'd be crazy not to snag. They'll work with you and have you make all the numbers, whatever will work for your budget and needs. I highly recommend this place to ANYONE on the market for a new vehicle. They have every vehicle you could be searching for.
Morgan Ferguson Morgan Ferguson
7/10/2018
Star Rating 4
Bought my first car on Saturday. Staff was friendly and helpful and I found the best price here! Will recommend to family and friends in the near future.
john currier john currier
4/29/2018
Star Rating 5
Purchased a Honda Civic for my daughter at McGuire Dodge in Syracuse. The salesman (Jay Ching) was excellent. Jay spent 2 days test driving 7 cars, looking for the perfect fit for my daughter. I never felt uncomfortable. Jay made the process stress-free. My daughter has been driving the car for about a month and loves it. Thanks again.
Alexander Ruch Alexander Ruch
6/15/2018
Star Rating 4
My wife and I had a very good experience buying our Kia Niro from here. The staff was very friendly and helpful. Our test drive was a joy. Everyone was very knowledgeable about the cars we were considering. We just wished that we knew that they had coffee available for customers before we got to the end!
Craig Cocoz Craig Cocoz
2/27/2018
Star Rating 5
Where do I start, great people who make Sales and Service amazing! Between Ricky the Sales Manager and Eric if not the Manager should become one soon! As both add something special to the dealership. They take excellent care and honestly want to make the customer happy. The thing that means a lot to me too is the excitement both have for the Audi and VW brand, they show it with knowledge and how they talk about the brand. Make sure you reach out to them if your in and say hello. They are great friendly people and neither sales or service so you get oversold. It's what you want for sales and what you need in service not extra items just to make a buck. Thank you both for all the help!


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Rating 1 Stars   (1)
YP Review jmarinelli
5/11/2011
Star Rating 1
They are not to be trusted both the Asst service manager josh Clark and the manager Chris Fox both lied about the work that was being done,they were both untrusting and unhelpful,make sure you get everything explained up front and it wouldn't hurt to record your conversation with them


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4 reviews
Yelp Review Maddy F.
12/21/2017
I have been very disappointed in how they treat customers, especially women, here. I have been made to feel like an idiot every time I go in for service on... read more
Yelp Review Linda C.
3/12/2017
Last year I purchased a new 2016 Camry XLE from Fox Toyota in Auburn. I had previously purchased from Maguire but figured it didn't hurt to try a new... read more
Yelp Review Hayden K.
3/9/2016
I just had a terrible experience with Maguire. I went to the 'service express' because the service light came on on my car. They checked it out, said... read more



 








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